jlibet Privacy Policy

1. About This Privacy Policy

This Privacy Policy ("Policy") is issued by jlibet ("Platform," "We," "Us," "Our") and applies to all personal information collected through the jlibet website at jlibet.co, mobile browser platform, and any associated services including account registration, payment processing, gaming activity, and customer support.

This Policy should be read together with jlibet's Terms and Conditions. By registering an account or using the jlibet platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

jlibet acts as the Personal Information Controller (PIC) as defined under Republic Act 10173, the Data Privacy Act of 2012, and is responsible for ensuring that personal data is processed lawfully, fairly, and transparently.

2. Personal Data We Collect

2.1 Registration Data

When you create a jlibet account, we collect:

• Full legal name as it appears on your government-issued ID;
• Date of birth (for age verification — must be 21 or older);
• Philippine mobile number (primary login identifier and 2FA);
• Email address;
• Username and encrypted password.

2.2 KYC and Identity Verification Data

To comply with PAGCOR regulations and anti-money laundering (AML) requirements, jlibet collects:

• Government-issued photo identification (PhilSys National ID, driver's license, passport, or SSS/GSIS ID);
• Selfie or liveness check images for identity confirmation;
• Proof of address documents where required;
• Source of funds documentation for high-value accounts.

2.3 Financial and Transaction Data

We collect data related to deposits and withdrawals, including:

• GCash mobile number and transaction reference numbers;
• Bank account name, number, and bank (BDO, BPI, Metrobank, etc.) for bank transfers;
• Transaction amounts, timestamps, and payment method used;
• Wallet balances and bonus credit history.

2.4 Gaming Activity Data

jlibet records your gaming activity for regulatory compliance, dispute resolution, and platform improvement, including:

• Games played, wager amounts, game outcomes, and session durations;
• Sports bets placed, odds at time of bet, and bet settlement records;
• Bonus usage, wagering progress, and VIP tier activity.

2.5 Technical and Device Data

When you access jlibet, our systems automatically collect:

• IP address and approximate geolocation;
• Device type, operating system, browser type and version;
• Session timestamps and login history;
• Cookies and similar tracking technologies (see Section 6).

2.6 Communications Data

If you contact jlibet support, we retain records of your communications including live chat transcripts, email correspondence, and support ticket content.

3. How We Use Your Personal Data

jlibet uses your personal data for the following purposes:

• Account management: Creating, maintaining, verifying, and securing your jlibet account;
• Age and identity verification: Confirming you meet the 21+ age requirement and verifying your identity as required by PAGCOR;
• Payment processing: Processing GCash deposits, Maya payments, bank transfers, and withdrawals in PHP;
• Regulatory compliance: Meeting our obligations under PAGCOR licensing conditions, RA 10173 (Data Privacy Act), and the Anti-Money Laundering Act (AMLA);
• Platform operation: Delivering games, processing bets, settling winnings, and managing bonuses;
• Security and fraud prevention: Detecting unauthorized access, suspicious transactions, and fraudulent activity;
• Customer support: Responding to queries, resolving disputes, and providing account assistance;
• Responsible gaming: Monitoring for problem gambling indicators and administering self-exclusion, deposit limits, and cooling-off requests;
• Platform improvement: Analyzing usage patterns to improve the jlibet experience for Filipino players;
• Marketing communications: Sending promotional offers, bonus announcements, and platform updates — subject to your consent and opt-out rights.

4. Legal Basis for Processing

jlibet processes personal data on the following legal bases as recognized under RA 10173 and applicable Philippine regulations:

• Consent: For marketing communications and non-essential cookies. You may withdraw consent at any time.
• Contractual necessity: Processing required to provide your jlibet account and gaming services under our Terms and Conditions.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLA reporting obligations, KYC requirements, and tax reporting.
• Legitimate interests: Security monitoring, fraud prevention, platform analytics, and responsible gaming monitoring — where these interests do not override your fundamental rights.

5. Data Sharing and Disclosure

jlibet does not sell your personal data. We may share your data with the following categories of recipients only as necessary and under strict data protection obligations:

• Payment processors: GCash (GXI), Maya (PayMaya Philippines), BancNet, and other Philippine payment service providers, solely to process your transactions;
• KYC/AML service providers: Third-party identity verification platforms used to conduct document verification and liveness checks;
• Game providers: JILI Gaming, PG Soft, Pragmatic Play, and other providers receive anonymized session tokens — not personally identifiable information — to deliver game content;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where legally required;
• IT and hosting providers: Infrastructure providers operating under data processing agreements with jlibet, subject to equivalent data protection standards;
• Legal advisors: Where necessary to obtain legal advice or defend legal claims.

All third-party data processors engaged by jlibet are required to process personal data solely on jlibet's instructions and to maintain appropriate security measures.

6. Cookies and Tracking Technologies

jlibet uses cookies and similar technologies to operate the platform, enhance security, and improve user experience. The types of cookies we use are:

• Essential cookies: Required for login sessions, account authentication, and security. These cannot be disabled without disrupting platform functionality.
• Functional cookies: Remember your preferences such as language settings and game lobby layout.
• Analytics cookies: Collect anonymized usage data to understand how Filipino players interact with jlibet (e.g., most-visited game categories, device types).
• Security cookies: Detect suspicious activity, multiple account creation attempts, and bot traffic.

You may manage non-essential cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging in to your jlibet account. jlibet does not use third-party advertising cookies or cross-site tracking technologies for third-party ad networks.

7. Data Retention

jlibet retains personal data for the following periods:

• Active account data: For the duration of your jlibet account plus 5 years following account closure, in compliance with PAGCOR and AMLA record-keeping requirements.
• KYC documents: Minimum 5 years from the date of verification, as required under Philippine AML regulations.
• Financial transaction records: 5 years, or longer if required by applicable law or ongoing regulatory investigation.
• Gaming activity logs: 2 years for standard dispute resolution; longer where required for regulatory purposes.
• Support communications: 2 years from the resolution of the relevant support interaction.
• Marketing consent records: Until consent is withdrawn plus 1 year.

After retention periods expire, personal data is securely deleted or irreversibly anonymized.

8. Data Security

jlibet implements technical and organizational security measures proportionate to the sensitivity of the personal data we process. These include:

• TLS 1.3 SSL encryption for all data transmitted between your device and jlibet servers;
• AES-256 encryption for personal and financial data stored at rest;
• Password hashing using bcrypt — plain-text passwords are never stored;
• Two-factor authentication (2FA) available for all accounts and recommended for all Filipino players;
• Role-based access controls — jlibet staff access personal data only on a need-to-know basis;
• Regular security audits and penetration testing of platform infrastructure;
• Automated fraud detection monitoring all account activity in real time.

9. Your Rights as a Data Subject

As a data subject under the Philippine Data Privacy Act (RA 10173), you have the following rights with respect to your personal data held by jlibet:

To exercise any of these rights, contact jlibet's Data Protection Officer at [email protected]. jlibet will respond to data subject requests within 15 business days. Identity verification may be required before processing your request.

If you believe your data privacy rights have been violated and jlibet has not adequately addressed your concern, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10. Children's Privacy and Age Restriction

jlibet's services are strictly restricted to individuals aged 21 years and older in accordance with PAGCOR regulations governing online gambling in the Philippines. jlibet does not knowingly collect personal data from persons under 21 years of age.

All accounts undergo age verification as part of the KYC process. If jlibet discovers that personal data has been collected from a person under 21, the account will be immediately closed, all balances forfeited, and the personal data deleted in accordance with applicable law.

If you are a parent or guardian and believe a minor has used your jlibet account or provided personal data to jlibet, contact our support team immediately at [email protected].

11. Third-Party Services and Links

The jlibet platform integrates with third-party services including payment gateways (GCash, Maya), game providers (JILI Gaming, PG Soft, Pragmatic Play), and KYC verification platforms. These services have their own privacy policies governing their collection and use of personal data. jlibet is not responsible for the privacy practices of third-party service providers beyond the contractual data processing obligations we impose on them.

jlibet does not embed third-party advertising networks, social media pixel trackers, or external analytics tools that share your personal data with parties outside of jlibet's contracted service providers.

12. Cross-Border Data Transfers

Some of jlibet's service providers and infrastructure partners may be located outside the Philippines. Where personal data is transferred outside the Philippines, jlibet ensures that equivalent data protection standards apply, either through contractual data processing agreements or by transferring data only to jurisdictions recognized by the National Privacy Commission as providing adequate protection.

Game providers such as JILI Gaming may process anonymized session data on servers outside the Philippines. No personally identifiable information is shared with game providers beyond what is strictly necessary for game delivery.

13. Changes to This Privacy Policy

jlibet may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. Material changes will be communicated to registered account holders via the email address or mobile number on file, or through a prominent notice on the jlibet platform, prior to the changes taking effect.

The effective date at the top of this Policy indicates when it was last updated. Your continued use of the jlibet platform after any update constitutes acceptance of the revised Policy. We encourage you to review this Policy periodically.

14. Contact and Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data held by jlibet, contact our Data Protection Officer (DPO):

This Privacy Policy is effective as of June 2026 and supersedes all prior versions.